Return Policy

Hansen accepts authorized returns up to 30 days from the date of purchase. A 15% restocking fee may apply for all Hanply, Brady, Rowmark and Carsonite products. All returns are shipped at buyers expense. If an order was not correctly filled please notify customer service within 15 days of the purchase.

Used machine consumables may not be returned unless authorized from Hansen Supply
.

Partial Rowmark products are nonreturnable unless authorized from Hansen Supply.

All custom products are nonreturnable.

Please contact customer service before returning items to receive and authorization number to help expedite the process. Customer service can be reached at (800)782-1235.