When you visit HansenSupply.com, our commitment to you as our valued customer is to provide the most valuable, informative and quality experience possible using today’s most mindful business sensibilities and cutting-edge technologies. In order to do so, we collect information about you so that we may provide you with all of the benefits that HansenSupply.com has to offer. Because we respect your privacy, we will always handle this information in a safe and responsible manner. We will never sell your personal information to anyone for any reason.
When you provide HansenSupply.com with information about yourself or anyone else, that information is safely stored in our secure database server. To best serve you, HansenSupply.com will share that information only with its own employees and with carefully-selected outside companies that we hire to perform services for us, such as maintaining our database of customer information or preparing and distributing e-mail or paper-mail messages to our customers. We require that these outside companies agree, in writing, to keep confidential all information that we share with them and to use such information only to perform their obligations in their agreements with HansenSupply.com.
We want your experiences at HansenSupply.com to be safe and secure and we are fully committed to this goal. Therefore, we use Verisign's 128 bit, Secure Sockets Layer (SSL) technology enhanced with Server Gated Cryptography (SGC), the most robust encryption technology commercially available in the world, to encrypt your credit card number and other personal information as it travels over the internet from your computer to our secure server. SSL is a standard technology used by millions of other commercial e-commerce websites. You can always tell when a web page uses SSL since the “http” in your browser’s address box changes to “https” (the s stands for secure). Most browsers will also display a closed lock at the bottom of the page.
Using your credit card to place an online order with HansenSupply.com is far safer than using your credit card in a store or over the phone. This is true for several reasons both technical and practical, but most notably because your credit card number is never seen by anyone at HansenSupplycom instead of many people, as is potentially the case in a busy store or phone-sales line.
However, in very rare cases, some older internet browsers may not be able to "communicate" with our secure server. If you experience any difficulties with your on-line order, please feel free to call our customer service department at 1-800-782-1235 to place your order.